Refund Policy

Effective Date: July 8, 2025

At Educoma, we are committed to delivering high-quality educational content and learning experiences. We understand that sometimes things may not go as expected, and we want to ensure our refund policy is fair and transparent.

1. General Policy

All payments made for courses, study materials, or any premium services on Educoma are non-refundable, except in the following specific cases (see below). By purchasing from us, you agree to this policy.

2. Eligible Refund Cases

We may offer a refund under the following conditions:

  • Technical Error: If you were charged multiple times for the same course or payment failed but funds were deducted.

  • Duplicate Purchase: If you accidentally purchased the same course twice.

  • Access Issues: If you were unable to access a paid course due to technical issues on our end and our support team is unable to resolve it.

To request a refund, you must contact us within 7 days of the purchase date.

3. Non-Refundable Situations

Refunds will not be provided for:

  • Change of mind after purchasing a course

  • Lack of time or interest to continue the course

  • Completion of more than 25% of the course content

  • Misuse or violation of our Terms & Conditions

4. How to Request a Refund

To initiate a refund request, please email us at support@educoma.com with the following details:

  • Your full name

  • Email ID used for registration

  • Payment receipt or transaction ID

  • Subject name and date of purchase

  • Reason for refund request

Our team will review your request within 3-5 business days and inform you of the outcome.

5. Refund Method

If your refund is approved, the amount will be credited to the original payment method within 7–10 working days, depending on your bank or payment gateway.

6. Contact Information

If you have questions about this Refund Policy, feel free to reach out:

Educoma Support Team
📧 Email: support@educoma.com
📞 Phone: +91 88264 70607

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